13.1.4 build 1510-38
ID: 94-374-505
Hi @AndrewBean90,
Thanks for the update and for providing us with the requested details. We already forwarded your information to our Roku team for review. We're grateful for your patience and understanding as we work on this.
Feel free to let us know if there's anything else you'd want us to address or create a new thread for different concerns.
Regards,
Riamie
Hi Community users,
We just want to know if you are still experiencing an issue with Backdrops that crash back to the Roku Home screen. If so, kindly provide with a new Tracker ID. To locate the Tracker ID, kindly press the Home button five times, followed by the Back button five times.
We will look forward to your response.
Regards,
Riamie