Hi @NINETEENEIGHTY9,
Thank you for the response!
We genuinely appreciate you taking the time to try the troubleshooting steps we suggested. We understand how frustrating this situation can be. Rest assured, our Roku-appropriate team will be aware of your experience.
Your patience and cooperation during this time mean a lot to us. Thank you for your understanding as we work together to resolve this issue.
Regards,
Riamie
Riamie D.
Roku Community Moderator