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Fcmetalc2
Newbie

AirPlay not working use to until updated

was able to use apple AirPlay now will not work.  I have tried all solutions I have the Roku express+ model 3931rw 

and issues id e2-392-429

any help would be awesome 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: AirPlay not working use to until updated

Hi @Fcmetalc2,

Thank you for posting in the Roku Community!

We appreciate you for bringing to our attention the issue with using AirPlay on your Roku Express+. We would be more than willing to assist you with this concern.

To look closely into your issue, please provide the following details below:

  • What are the troubleshooting processes that you have tried?
  • When did you start to experience the issue?
  • Did you receive a recent software update prior to this issue happening?
  • What is the software version of this Roku Express+?

We would appreciate these details so that we can thoroughly investigate the issue. We look forward to your response.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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