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Chrisaayy
Newbie

AirPlay says connected but won’t play

My tv says connected to my iPhone and won’t play my video on the tv. Everything has been checked and it should work fine but it’s not. Please help

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3 REPLIES 3
lpga
Newbie

Re: AirPlay says connected but won’t play

For some reason the airplay button on the video does that. On my Macbook I went to the top bar and used the airplay connection and it worked. Hopefully someone can figure this out because I've had all the same problems people are complaining about. You should not have to reboot everything just to use airplay

0 Kudos
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: AirPlay says connected but won’t play

Hi, @lpga and @Chrisaayy.

We're glad to have you here in the Roku Community!

Thanks for sharing your experience with the Airplay feature on your Roku. We'd like to assist you with your concern. 

To help us gather more information, please let us know more about...

  • When did you first notice this issue?
  • What Roku device is affected?
  • Have you received any recent updates? If so, can you provide the latest software version of your Roku? (It can be found in Settings > System > About
  • What specific troubleshooting steps have you tried in an attempt to resolve the issue?

In the meantime, you can visit this support article on using AirPlay and HomeKit with your Roku streaming device.

We are looking forward to your prompt response.

Best,
Emman

Emmanuel-D.
Roku Community Moderator
0 Kudos

Re: AirPlay says connected but won’t play

I have always been able to use AirPlay watching a show from my iPhone onto my Roku. But last night when I do that, it shows connected to my phone, but it doesn’t play the screen. The last update I had was 12 2324 last checked was January 26. I’ve tried resetting and restarting. nothing works. I’m on the same Wi-Fi so I’m not sure what to do. If you can just help, I’d greatly appreciate it. Thanks so much

0 Kudos
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