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Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
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AP3X
Newbie

Re: tv suddenly not detecting consoles

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Factory reset the TV. 

Home button 5 times

Fast forward button 3 times

Rewind button twice

If that doesn't work settings > system > advanced system settings > factory reset 

 

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Pettyjohn
Newbie

Re: tv suddenly not detecting consoles

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Try unplugging the tv and plugging back in that worked for me 

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Pettyjohn
Newbie

Re: tv suddenly not detecting consoles

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Try unplugging your tv and plugging back in. That worked for me. I have an Xbox s and ps5 it did the same thing on a Hisense Roku tv 

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Re: tv suddenly not detecting consoles

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Restarting Roku tv worked perfectly. Both XBox consoles stopped working today. Worked yesterday.

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RokuArjiemar
Community Moderator
Community Moderator

Re: tv suddenly not detecting consoles

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@TalipedMantis,

Thank you for sharing your post in the Roku Community!

We appreciate you for contacting us about connecting a game console to your Roku TV. We're here to help you with this process and ensure you have a great gaming experience!

If you are setting up a game console on your Roku TV, you can use Automatic Game Console Configuration to achieve optimal gameplay settings with little effort. In addition to supported features being configured automatically, the appearance of the generic input tile you see on your Home screen will be modified with a name and image that matches your game console, making it obvious where to go when you want to play video games.

Are you using the HDMI ARC port on your TV? - If so, check the TV settings and make sure ARC and related features are enabled.

If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.

If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

Have any other questions? Don't hesitate to let us know. 

cheers,
Arjiemar

Arjiemar
Roku Community Moderator
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