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scott22's avatar
scott22
Channel Surfer
2 years ago
Solved

tv suddenly not detecting consoles

Three days ago I was able to play the nintendo switch on my tv. Now all of a sudden it's saying no signal. I go to my xbox one, it says no signal. I tried unplugging it and holding the power button o...
  • RokuArjiemar's avatar
    RokuArjiemar
    9 months ago

    TalipedMantis,

    Thank you for sharing your post in the Roku Community!

    We appreciate you for contacting us about connecting a game console to your Roku TV. We're here to help you with this process and ensure you have a great gaming experience!

    If you are setting up a game console on your Roku TV, you can use Automatic Game Console Configuration to achieve optimal gameplay settings with little effort. In addition to supported features being configured automatically, the appearance of the generic input tile you see on your Home screen will be modified with a name and image that matches your game console, making it obvious where to go when you want to play video games.

    Are you using the HDMI ARC port on your TV? - If so, check the TV settings and make sure ARC and related features are enabled.

    If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.

    If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

    For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

    Have any other questions? Don't hesitate to let us know. 

    cheers,
    Arjiemar