Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
AP3X
Newbie

Re: tv suddenly not detecting consoles

Jump to solution

Factory reset the TV. 

Home button 5 times

Fast forward button 3 times

Rewind button twice

If that doesn't work settings > system > advanced system settings > factory reset 

 

0 Kudos
Pettyjohn
Newbie

Re: tv suddenly not detecting consoles

Jump to solution

Try unplugging the tv and plugging back in that worked for me 

0 Kudos
Pettyjohn
Newbie

Re: tv suddenly not detecting consoles

Jump to solution

Try unplugging your tv and plugging back in. That worked for me. I have an Xbox s and ps5 it did the same thing on a Hisense Roku tv 

0 Kudos

Re: tv suddenly not detecting consoles

Jump to solution

Restarting Roku tv worked perfectly. Both XBox consoles stopped working today. Worked yesterday.

0 Kudos
RokuArjiemar
Retired Moderator

Re: tv suddenly not detecting consoles

Jump to solution

@TalipedMantis,

Thank you for sharing your post in the Roku Community!

We appreciate you for contacting us about connecting a game console to your Roku TV. We're here to help you with this process and ensure you have a great gaming experience!

If you are setting up a game console on your Roku TV, you can use Automatic Game Console Configuration to achieve optimal gameplay settings with little effort. In addition to supported features being configured automatically, the appearance of the generic input tile you see on your Home screen will be modified with a name and image that matches your game console, making it obvious where to go when you want to play video games.

Are you using the HDMI ARC port on your TV? - If so, check the TV settings and make sure ARC and related features are enabled.

If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.

If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

Have any other questions? Don't hesitate to let us know. 

cheers,
Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
Smossy
Newbie

How we fixed ours - system update (Switch)

Jump to solution

FIXED - We just had same issue. We've been using the Nintendo Switch on this Roku TV for years now - was working fine last night, today it says no signal - is it on? It clearly is on. Spent over an hour trying different hdmi cables, swapping ports around, turning off and back on, unplugging everything. What finally worked was updating the Switch itself. System Settings > System > System Update. (You'll need to be connected to internet for it to update). Someone else said that they fixed it by updating their Roku TV. One other thing to note - after moving the hdmi to another port, the TV now shows 2 different Switch icons on the home screen. After you update, make sure you try both if you have this - for us one of them works but one of them doesn't. I'm scared to unplug it to change back to the original port now that I finally got it working 🤣.

Hope this helps!!!

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.