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jte777
Newbie

live Pluto show streaming, after about 30 minutes stops and reverts to the Roku home page.

When watching live Pluto show streaming, after about 30 minutes it stops and reverts to the Roku home page. I have to reclick on Pluto and in 30 minutes it quits again. I have tried numerous resets and adjustments.

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2 REPLIES 2
RokuAnjelie
Community Moderator
Community Moderator

Re: live Pluto show streaming, after about 30 minutes stops and reverts to the Roku home page.

Hi @jte777,

Thank you for posting here in the Roku Community!

We see that you're having trouble accessing the Pluto app. However, have you tried to remove the app? performing a system reboot, and then adding it again? If not, we'd be more than happy to assist you with this.  Just follow the steps provided below:

  • Remove the Pluto app: press Home > move to the right and highlight the Pluto app > press Star* > select Remove channel.
  • Reboot your device's system: press Home > Settings > System > System Restart.
  • Add the channel again: press Home > select Store > select Channels and look for the Pluto app > select Add channel.

If the issue is still persistent, let us know and we're here to further assist you with this. 

Thanks,

Anjelie

Anjelie A.
Roku Community Moderator
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IceMom
Binge Watcher

Re: live Pluto show streaming, after about 30 minutes stops and reverts to the Roku home page.

Mine does this too. I have to reset everything at least once a week. TCL Roku is just a **bleep** TV. Your solutions are not solutions. You sell junk! I'm looking for a good used smart TV and getting rid of anything Roku. It's all junk. 

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