Discussions

[jte777]

When watching live Pluto show streaming, after about 30 minutes it stops and reverts to the Roku home page. I have to reclick on Pluto and in 30 minutes it quits again. I have tried numerous resets and adjustments.

[RokuAnjelie]

Hi @jte777,

Thank you for posting here in the Roku Community!

We see that you're having trouble accessing the Pluto app. However, have you tried to remove the app? performing a system reboot, and then adding it again? If not, we'd be more than happy to assist you with this.  Just follow the steps provided below:

• Remove the Pluto app: press Home > move to the right and highlight the Pluto app > press Star* > select Remove channel.
• Reboot your device's system: press Home > Settings > System > System Restart.
• Add the channel again: press Home > select Store > select Channels and look for the Pluto app > select Add channel.

If the issue is still persistent, let us know and we're here to further assist you with this. 

Thanks,

Anjelie

[IceMom]

Mine does this too. I have to reset everything at least once a week. TCL Roku is just a **bleep** TV. Your solutions are not solutions. You sell junk! I'm looking for a good used smart TV and getting rid of anything Roku. It's all junk.