Discussions

[Mary_]

I have the Angel app on my list. it will play on my Stick, but not on my ROKU TV. I select the app ANGEL appears with the processing/thinking circle spinning for 3 seconds, then goes back to Home page.

[RokuJohnB]

Hi @Mary_,

Welcome to the Roku Community!
We understand you're having a problem with the Angel app. We're happy to assist you further. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

If the problem still persists, please keep us posted.

Best regards,

John

[aastern]

I'm having the same issue with Disney+ and plex.  I have tried channel updates and have had no success.  

[RokuJohnB · Accepted solution]

Hi @aastern,

Greetings from the Roku Community!
We will be more than happy to assist you further. Please try these troubleshooting steps below:

• Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
• Restart your Roku device: Press home on your Roku remote, select settings, select system, power, and system restart.
• Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

If the problem still continues, please keep us posted.

All the best,

John

[Waynebaby]

No results 

[Waynebaby]

Live court tv won’t play

[RokuJechealR]

Hi @Waynebaby,

Thanks for the first post to the Roku Community!

We appreciate you letting us know about the trouble you've experienced streaming on your Roku device.

May we know:

• Does the issue happen with the channels under "The Roku Channel" app?
• Can you specify whether it's the live TV under the Roku Channel or the on-demand shows under the same streaming app that are not working?
•  If the same shows worked before, when did you start having this issue?
• Have you made any changes to the device's location?

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

[Jerry73]

when I tried to get youtube channel to work it said I don't have enough memory.  My TV doesn't have memory. Never the less I eliminated some channels including youtube and it said I don't have enough memory.  This is something new and frustrating, please help.

[RokuJechealR · Accepted solution]

Hi @Jerry73,

Welcome to the Roku Community!

Thanks for letting us know about the issue you've encountered receiving the "Insufficient memory" error code on your Roku device while streaming.

If you get a "Can't run channel" or "Insufficient memory" error when opening an app on your Roku streaming device.

These error messages may be caused by a network issue preventing your Roku streaming device from properly opening an app. This can be due to a weak signal or an issue with your internet provider.

• If you are connected to the Wi-Fi, refer to How to Improve the Wireless Connection article for more information.
• If you are using a wired connection, follow the steps on how to connect your Roku streaming device using Ethernet.

For more information, visit our Support page on What to do if you see "Can't run channel" on your Roku streaming device.

We hope you'll find this information useful. Let us know if you still have any questions.

All the best,
Chel