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tomc19
Reel Rookie

Wireless Speaker issues can't get to work with sound bar

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I have an onn 5.1.2 42inch sound bar with subwoofer. Now I purchased 2 wireless onn speakers, I cannot get all to work together. I can either have the rear speakers or sound bar but not both. What gives, this is frustrating.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Wireless Speaker issues can't get to work with sound bar

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Greetings, @tomc19.

Thanks for posting here in the Roku Community!

We see that you have encountered trouble getting your Onn Wireless Speakers to work with your Soundbar. We're here to assist. 

As checked, since these speakers are third-party speakers manufactured by ONN, for the best possible troubleshooting method, we would highly recommend reaching out to their customer support for further assistance. They are equipped with knowledge of this product, thus, increasing the chances of resolving this matter much faster. 

You can contact them here, http://onntvsupport.com/#product_support-2

You may also contact their support number directly, 1-844-334-2355. 

We hope this helps. Please let us know if you need more assistance.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Wireless Speaker issues can't get to work with sound bar

Jump to solution

Greetings, @tomc19.

Thanks for posting here in the Roku Community!

We see that you have encountered trouble getting your Onn Wireless Speakers to work with your Soundbar. We're here to assist. 

As checked, since these speakers are third-party speakers manufactured by ONN, for the best possible troubleshooting method, we would highly recommend reaching out to their customer support for further assistance. They are equipped with knowledge of this product, thus, increasing the chances of resolving this matter much faster. 

You can contact them here, http://onntvsupport.com/#product_support-2

You may also contact their support number directly, 1-844-334-2355. 

We hope this helps. Please let us know if you need more assistance.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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