Discussions

[DJames1984]

Do you work for hisense  I’m have the same issue

[RokuDanny-R]

@DJames1984 

Thanks for the post.

Can you please provide us with the following information:
-Roku TV brand and model number
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)

Thanks,
Danny

[Tavery]

Same issue.

C226x

43R6+

X00100852J71

9.3.0 build 4194-94

S00NV0752J71

[Tavery]

Had to connect via wired. Please provide firmware fix ASAP.

[RokuDanny-R]

@Tavery 

Thanks for the information.

I have passed along your information to the appropriate team to investigate further.

Thanks,
Danny

[IamOdin]

Roku TV   8217X
Hisense Model  40H4030
Serial  YK00HP196419
Software Version 9.3.2 build 4192-90
Device ID PYN05H196419

What can be done? 

[IamOdin]

I updated from USB, worked for a day and now again Mac all zeros!  Any help? 

[IamOdin]

Just performed system reset and it started working again 

[G59kellzho]

Did you get anything on this? Mine is doing the exact same thing

[Miggsoo3]

Mine is still broken currently have it hard wired hoping an update eventually fixes it.