Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community Moderator
Community Moderator

Re: Voice remote commands freeze TV

Jump to solution

Hi @Bmoralesjr18,

A warm welcome here at the Roku Community!

We'd be more than happy to assist you regarding your remote issues.

Have you tried to perform a system restart? If not, follow the steps provided below:

  • Press Home
  • Scroll and select Settings
  • Select System
  • Select Power. If you do not see a Power submenu, skip to the next step.
  • Select System restart

After doing that, you can try resetting your remote by pressing and holding the Back and Home button simultaneously for 20 seconds, then re-pair it right after.

Let us know how it goes, and we'd be more than willing to continue assisting you with this.

Warm regards,

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.