Hi @Bmoralesjr18,
A warm welcome here at the Roku Community!
We'd be more than happy to assist you regarding your remote issues.
Have you tried to perform a system restart? If not, follow the steps provided below:
- Press Home
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
After doing that, you can try resetting your remote by pressing and holding the Back and Home button simultaneously for 20 seconds, then re-pair it right after.
Let us know how it goes, and we'd be more than willing to continue assisting you with this.
Warm regards,
Carly
Carly Y.
Roku Community Moderator
