Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jhiebe
Newbie

TV won’t turn on solutions

Jump to solution

Tried all of the recommended solutions. Nothing has worked. 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuCarly
Community Moderator
Community Moderator

Re: TV won’t turn on solutions

Jump to solution

Welcome to the Roku Community, @jhiebe.

Thanks for reaching out. We'd be happy to suggest some troubleshooting steps to help you turn on your TCL Roku TV.

If you experience a black screen on your TCL Roku TV that doesn't power on, we highly recommend unplugging it from a power outlet and replugging it. 

If the issue persists, it could be a hardware issue, and it is highly recommended that you directly raise your concern to your TV manufacturer. We only support your TV's running software operating system, which does not include hardware issues such as TV power. 

You may reach them here: TCL Support

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: TV won’t turn on solutions

Jump to solution

Welcome to the Roku Community, @jhiebe.

Thanks for reaching out. We'd be happy to suggest some troubleshooting steps to help you turn on your TCL Roku TV.

If you experience a black screen on your TCL Roku TV that doesn't power on, we highly recommend unplugging it from a power outlet and replugging it. 

If the issue persists, it could be a hardware issue, and it is highly recommended that you directly raise your concern to your TV manufacturer. We only support your TV's running software operating system, which does not include hardware issues such as TV power. 

You may reach them here: TCL Support

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.