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Rellimtree
Newbie

Re: Channel information pop up

Yes, I use an antenna

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makaiguy
Community Streaming Expert

Re: TV Guide driving me crazy!!!

Just an aside.  This doesn't fix anything, but can at least make it easier to live with until it does get fixed ...

You don't have to wait for the (overly large IMO) channel info bar to time out.  Hitting the OK button on your remote should remove the bar instantly.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
AvsGunnar
Community Streaming Expert

Re: TV Guide driving me crazy!!!

@Rellimtree 

I just received OS 11.0.0 build 4180-49 on my insignia Roku TV a couple of days ago and that annoying overlay "reminder" may have been fixed in this release. (I have not seen it since receipt of update.)

Of course, others with TCL, Onn, and Hisense are now reporting a new issue with receiving a black screen when using the up/down arrows on their remote. (need to go into Guide first before changing OTA channels).

Luckily, I haven't had that occur yet.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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pdxviewer
Binge Watcher

Re: TV Guide driving me crazy!!!

Now...if only my TV would get the update. Smiley Happy  I know it's a staged roll out, but hopefully soon this will hit our device.  Just last night, I was browsing through the many channel listings looking for something, it was one of those nights where I couldn't figure out what to watch, so I was right in the middle of reading the description of and episode and BAM!  I was returned to the channel I stopped on, so I ended up just frustrated as it took at least 50 or so seconds before I reached the channel I was interested in only to be "Reset" as it were.

Chris36m
Binge Watcher

Re: TV Guide driving me crazy!!!

So far no update on my 65" Hisense I bought the TV a year ago, maybe Hisense already gave up updating it so you have to buy a new one, last update was Dec 17th to 10.5, that fixed the signal strength being 1 bar on all channels, before that everything worked fine, might be worth turning updates off once if I ever get 11

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Rlbreeze
Streaming Star

Re: TV Guide driving me crazy!!!

 I finally found the problem. The NAUTICAL THEME PACK has something in it causing the problem. I tried a few others and they appear to be good. I just went back to the default.

ROKU, you need to give me some freebies for isolating this issue.

Finally i can watch tv without this irritating bug!!!!!

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pdxviewer
Binge Watcher

Re: TV Guide driving me crazy!!!

So...did you disable the Nautical Pack or just stop using it?  The reason I asked is I have not been using that in a while, and the issue persisted.  I went ahead and "Uninstalled it" by using the option to disable it?  I think that's the verbiage (Not in front of the TV at the moment.)

I gave your solution a try and my TV is still doing the same thing as I originally reported.

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Rlbreeze
Streaming Star

Re: TV Guide driving me crazy!!!

Not sure if you got my email...just changed the current them pack to the default theme pack. Make sure you change the theme pack and not just the wallpaper or sounds etc. I tried the space pack and the problem came back.

Im sticking with default....i tried JUNGLE And the problem was not in that one.

Good luck

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Chris36m
Binge Watcher

Re: TV Guide driving me crazy!!!

Ribreeze, is your Roku software at 11?, I just checked and I'm still at 10.5

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Rlbreeze
Streaming Star

Re: TV Guide driving me crazy!!!

On 10.5 build 4210-93

I have not seen the channel guide pop up all day. 

Dang i was hoping we all could get this fixed.

Not sure why its good for me now. Doesn't make sense.

Come on roku !

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