Hi Teams Roku,
this morning, my TV TCL-Roku can't update software from network.
My Network is working A1 ... Download speed = +- 32 MBPS / 3 MBPS for upload
I got message ( error 003)
The problem is the TV can't bypass the software update process.
I tried to update with the USB Key process (Downloaded file from your site)
Download = A1
When I try to update from the USB key ... I got this message:
*** Current software is more up-to-date. Downgrade is not allowed. Please try again. ***
TV information:
Model: 32S327
Hardware ID: 8116X
Actual Software version: 13.1.4 - Build 1510-48
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The annoying issue is: The TV go to the Software Update directly ... I think is not a good idea
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I reset to facthe TV ... same problems
You will see 3 pictures![IMG_1184.JPG IMG_1184.JPG](https://community.roku.com/t5/image/serverpage/image-id/17297i0C2F26CB809EC808/image-size/large/is-moderation-mode/true?v=v2&px=999)
![IMG_1185.JPG IMG_1185.JPG](https://community.roku.com/t5/image/serverpage/image-id/17296i1C44098AB62C619D/image-size/large/is-moderation-mode/true?v=v2&px=999)
![IMG_1186.JPG IMG_1186.JPG](https://community.roku.com/t5/image/serverpage/image-id/17295i23AFABC0401DE4AC/image-size/large/is-moderation-mode/true?v=v2&px=999)