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RokuMaryEF
Community Moderator
Community Moderator

Roku TV Not Connecting to Home Network

Hey Roku Community users,

If you're seeing this post, it means you’re experiencing trouble connecting your Roku TV to your home network.

Our team is aware of the issue, and you can find more information about it here on The Roku Community.

In the meantime, we recommend performing a factory reset. To help you get back to streaming, we suggest performing a factory reset. Here’s how:

  1. Locate the reset button on your Roku device, which is usually on the back or bottom.

  2. Ensure your Roku TV is powered on.

  3. Press and hold the reset button for exactly 10 seconds.

  4. Watch for a fast-blinking light, indicating that the reset is in progress.

  5. Once the light blinks at a normal rate, release the button.

If the issue continues, please check out this support article for additional troubleshooting steps: How to fix internet errors and issues on your Roku streaming device | Official Roku Support

Happy Streaming! 💜

Best regards,
The Roku Community Team

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Mary E.
Roku Community Moderator
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