Hi @shanetaylor341, @Jessmuns,
Welcome to the Roku Community!
Thanks for letting us know about the behavior you've experienced with your ONN Roku TV and for taking the steps to resolve it.
We'd be more than happy to look into this further. For us to help you better, we will ask a set of questions to isolate the issue:
- When did the issue start?
- Does the issue occur on a specific channel or throughout the Roku platform?
- Are you encountering any error codes or messages?
- Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
With more detailed information, we'll be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator