Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
h256
Reel Rookie

Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

New update is causing local channels to disappear on roku tv guide.  I have rescanned and the scanned channels are not going into memory and updating live tv guide.  Im have tried several different ways to save but no luck.. I have a tcl roku tv.  My scan of local tv channels is a success but does not transfer to tv guide.

Labels (1)
0 Kudos
2 Solutions

Accepted Solutions
h256
Reel Rookie

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

Problem solved.  Something has changed on tv  guide local channels.  Under channel options and favorite options,  when you hit asterisk   go into channel line up and read the header to see if you need to mark  or unmark channels . choose the appropriate one and  the channels will come back.

 

 

View solution in original post

h256
Reel Rookie

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

It is confusing.  Took me a while to figure out had to read all words that pop up carefully.   Hard to write out a way to proceed.   Re  Scan your  local channels if they are not showing up. on tv guide..   Follow these steps .  Can also follow if your local channels are showing in tv guide to try to understand...

Go to tv guide to try to find local channels. go to "all channels" ,  move cursor (box) to right one spot to tv channel/channel icon.  give it a second and a purple box should say hit *asterisk for options.     Hit *  you will see "channel options",  go to "manage channels" : click edit channel line up  : Read header on channel line up for checking and unchecking channel boxes using ok button, so you know which way to proceed.   Do the same thing for favorite channels under the "manage channel" window.  I Hope this is some what helpful. It worked for my situation.  You may have to turn off streaming channels under setup menu as a last resort  to hopefully see  your local channels . then store them as favorites.

View solution in original post

0 Kudos
5 REPLIES 5
h256
Reel Rookie

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

Problem solved.  Something has changed on tv  guide local channels.  Under channel options and favorite options,  when you hit asterisk   go into channel line up and read the header to see if you need to mark  or unmark channels . choose the appropriate one and  the channels will come back.

 

 

StevenCee
Roku Guru

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

@h256 Thanks for the solution, but I still don't understand what you are describing. Are you saying to to Favorites, then hit asterisk? And what do you mean by "channel options"? And what will the header say once you see it? This is pretty confusing.

0 Kudos
h256
Reel Rookie

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

It is confusing.  Took me a while to figure out had to read all words that pop up carefully.   Hard to write out a way to proceed.   Re  Scan your  local channels if they are not showing up. on tv guide..   Follow these steps .  Can also follow if your local channels are showing in tv guide to try to understand...

Go to tv guide to try to find local channels. go to "all channels" ,  move cursor (box) to right one spot to tv channel/channel icon.  give it a second and a purple box should say hit *asterisk for options.     Hit *  you will see "channel options",  go to "manage channels" : click edit channel line up  : Read header on channel line up for checking and unchecking channel boxes using ok button, so you know which way to proceed.   Do the same thing for favorite channels under the "manage channel" window.  I Hope this is some what helpful. It worked for my situation.  You may have to turn off streaming channels under setup menu as a last resort  to hopefully see  your local channels . then store them as favorites.

0 Kudos
StevenCee
Roku Guru

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

Thanks @h256 , but now I'm seeing that you may have a different issue than mine. My local channels haven't (yet) disappeared, but all the Roku Live channels now have different channel numbers. So it's a little different, but I'm glad you were able to get your situation straightened out!

0 Kudos
SweetTv
Newbie

Re: Local channels disapearing from live tv guide on roku tv possible due to new update.

Jump to solution

After re-scan the only Local channels available can only be found in the favorites list. Where are the channels from the new re scan? Im unable to locate to add to my favorites. The only local channels are the ones I previously added to favorites. I’m unable to local a list of Local channels to favorite 😡

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.