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Pookster77
Newbie

Re: TCL Roku TV -- YouTube TV "Down" button glitch -- SOLVED

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Have you figured out how to fix this?  It’s very irritating! 

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RokuBernie-D
Community Moderator
Community Moderator

Re: TCL Roku TV -- YouTube TV "Down" button glitch -- SOLVED

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Hi @Pookster77,

We thank you for reaching us about this concern and welcome to the Roku Community!

We really apologize for the trouble this may have caused you. No worries! We will be more than happy to assist you so that you can continue streaming the YouTube TV channel.

Does this happen to YouTube TV channels only? If so, I suggest you to follow the troubleshooting steps below:

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select the Remove channel and confirm.
  • Restart your Roku device: Refer to earlier instructions to restart your Roku device. Home > Settings > System > System Restart/Power > System Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

For more references on how to troubleshoot any channel playback issues, you can visit our support article on How to resolve a channel playback issue.

If the issue still persists, kindly see @RokuCarly's post above. 

Regards,
Bernie

Bernie D.
Roku Community Moderator
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hoffmanellis
Reel Rookie

Re: TCL Roku TV -- YouTube TV "Down" button glitch -- SOLVED

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The issue is NOT exclusive to Roku Tvs/Streaming devices. The exact same YouTube TV glitch exists on Amazon Fire TV sticks.  I borrowed one from a friend at had the same issue.

It's a YouTube TV problem.  I contacted them and they said they'd be working on it.... 

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