Discussions

[AMO2023]

Top resolution for Sharp Roku Tv, regarding Apple Tv app not appearing on the Roku app store.

If you can't fix the software issue on the platform, then offer your customers a free Roku stick to resolve the Apple Tv app issue on Sharp Roku Tv's.

It's called, "making it right"!

You have my email and my home address, I hope to receive my free Roku Stick in the mail before Christmas. Best Regards, AMO2023

[RokuEuniceL]

Hi @AMO2023,

Greetings from the Roku Community!

We're glad to assist you with your problem adding the Apple TV app to your Roku TV. Please try to restart your Roku TV from Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step). You can also try to update your software to ensure it is up-to-date.

Let us know how it goes; we'll gladly assist you further.

Kind regards,

Eunice

[renojim]

@AMO2023, I hope you send the same message to Apple since they're the ones that decided to not support that TV.  Maybe they'll send you a free Apple TV box.  🙂