Discussions

[Dortiz]

I now have the same issue, did you ever get it resolved? 

[RokuNimfa-C]

Hi @Dortiz, 

Thanks for reaching out to the Roku Community. 

We'd like to know more about the issue you are experiencing. Would you mind giving us more details regarding your concern? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

Please let us know any additional information you may have that would be helpful for our team looks into this problem.


Regards,
Nimfa

[ChelseyP1974]

I am experiencing the same issue

[Rwalker90]

Hey did anyone ever find out how to fix this problem

[Rwalker90]

Hey Did you ever figure out the problem to your tv 

[Carlo008]

I have same issue please help

[RokuEuniceL]

Hi @Rwalker90 @Carlo008,

Thanks for posting to the Roku Community!

We're happy to help with your problem with Roku TV. Please provide us with more details so we can further assist you. How are you powering your Roku TV? Is the issue happening on all content or channels, or is it only isolated to one content or channel? Is there a timeframe for when and how long it usually blinks on and off?

With detailed information, we will be able to assist you further.

Best regards,

Eunice

[Carlo008]

Hi,

Once you open the tv only the sharp roku tv label is coming out on screen then it's gonna go off.After 10 to 15 second it will do the same thing and the back light of the tv is not bright at all.

[RokuJanadeeK]

Hi @Carlo008,

Thank you for this post!

We appreciate this detailed information.

To fix this issue, please perform a hard reset. Press and hold the reset button for 30 seconds. It could be a pinhole if you do not see the reset button. In this case, kindly look for a pin or stick to insert in the hole. Press and hold until the TV is completely shut off. It should power on after a few seconds. Note that since you will be performing a factory reset on your device, you will be required to re-activate the device as though it were a new unit.

If the issue persists after performing this troubleshooting step, we advise you to contact Sharp manufacturer support for more help. This may be a sign of an internal issue.

Best regards,
Janadee

[Jessa4527]

My tv is now doing the same which is extremely frustrating