Hi, @raccoons
Thanks for posting here in the Roku Community.
We appreciate you for reaching out, and letting us know about the issue you've encountered. We're here to assist you. Kindly be advised that we have sent you a private message here in the Roku Community. Please check your inbox since we've reached you from there.
We hope for your response so we can address your concern.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
