Discussions

[Daendric]

Add me to the list. Tried the rebooting, better HDMI cable, etc. Only thing that makes it go away is to disable the bass completely, which is not a workable solution for me.

Model: 9102R

Serial:  YL006F076557

Software: 10.5.0 build 4210-95

[RokuKariza-D]

@Daendric

Thanks for reaching out!

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they will be reaching out to you from there.

All the best,
Kariza

[Leclue]

I have the exact same issue:

SN: YLOOHV392417

Software: 10.5.0 - build 4210-95

Could I get some help please?

[KB-VB]

I am experiencing muffled voices on my streambar as well.

Model: 9102RW

Serial number: YL0001266771

Software 10.5.0 build 4210-95

Thank you for the help

[Charleyw]

Opens Christmas Day - 1 day later/today, 12/16/2021 distorted audio. Have tried all recommendations. Nothing helped.

Model: 9102R

Sn: YL005A370849

Version: 10.5.0 • build 4210-95

[Daendric]

After a couple of email exchanges from support on this issue, it has been several days since I have heard back from anyone and my issue has yet to be resolved. Am I just to assume that I am stuck with a defective product??

[31bravo]

Just post again, it took a couple weeks but then the ROKU god's emailed me and I had a replacement the next day, Stay strong @Daendric !

[Callyc4]

9102EU

YL003s242875

10.5.0 build 4210-95

2E10D3242875

Calvin.

[Knique0]

Ditto, have had the same issue for a month now and just getting around to searching for a solution. This is after factory resetting and many reboots. Please connect me to support, thanks! 

Model: 9102RW

SN: YL007U106528

V: 10.5.0 build 4210-95

[Sltcyfc]

I am having the same issues as the others.  It worked for a while, but now the static is horrible.  How does this get resolved?