I have a Roku soundbar (Model 9101X) that is less than a year old that disconnected from my onn Roku TV and won’t reconnect. it won’t even enter pairing mode, as every time i try, it goes from yellow to white for a few seconds, then to green. no blinking or pairing mode at all.
additionally, when i click on the arc input from the home page, the Roku bubble letters will pop up for ~20 seconds like something is loading, then quit out on itself and go through that loop. every now and then, it will go to the purple recovery mode screen and asks me to click “Continue” but alas, that button seems to be unclickable by any button on the remote.
I have tried everything, including:
- factory reset audio
- pairing through ARC
- checked CEC settings
- factory reset soundbar
- unplugged all hdmi and tv and plugged back in
- complete factory reset on the TV
- unplugged soundbar multiple times
+ just about any other suggestion found in articles and other people’s posts. my TV’s software is up to date, my remote batteries are brand new, this soundbar has never been connected to any other TV or device. absolutely nothing is working.
