Discussions

[Heelz337]

Ok, thanks

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with distorted audio on your Roku Streambar device, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

Thanks,
Danny

[KETOIRONWARRIOR]

I fixed it by setting the sound settings as follows:

1) Sound Mode- Reduce Bass.                        2) Speech Clarity- OFF.                                  3) TREBLE AT MAX.                                       4) Bass Level at 1/3

Hope this help. It sure did on my Stream Bar

[Vschuring]

Mine continues to sounds horrible no matter what I try. No one has reached out to me to help.

[KETOIRONWARRIOR]

Wow. What kind of company does this to it's customers???  They never reach out to help. It's an obvious firmware/software issue. Guess we'll have to wait for ano6 update, to see if it will help us all. 

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

As stated in my previous post, if you are experiencing an issue with distorted audio on your Roku Streambar device, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

Thanks,
Danny

[31bravo]

Model 9102RW serial number YL00E6774702

[RokuDanny-R]

@31bravo

Thanks for providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[VancTrav]

For the last month, I've been having the same problem. I've tried power cycling several times. Factory resetting, still no change with the StreamBar having static. Please help this thing has been amazing up until now.
SN: YL00E9252287

Roku Streambar 

[RokuKariza-D]

Hi @VancTrav

Thanks for bringing this to our attention.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza