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Nb82
Level 7

Re: Flashing Orange Light

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Same here. They told me to return it. It's not even 2 weeks old.

RokuDanny-R
Roku Employee
Roku Employee

Re: Flashing Orange Light

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@Onethousand @Nb82

Thanks for the posts.

Please be aware that the orange flashing light is not an indicator/associated with an issue with the Streambar.

Have you tried performing a factory reset on the streambar to see if you are able to set it up again and see if the issue is resolved? For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

If either of you are still experiencing an issue, please feel free to provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Onethousand
Level 7

Re: Flashing Orange Light

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Ya. Tried factory reset many times. Model: 9102X Serial: 2A10A2682662. Got these numbers from bottom of streambar; since I cant access the device operating system.

Clp45
Level 7

Re: Flashing Orange Light

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Same problem with Smart sound bar YL00EJ630246. Orange light, remote does not function. Reset twice.  Changed cords and port. 

Nb82
Level 7

Re: Flashing Orange Light

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2a1126863973 also reset multiple times

Tivoburkee
Community Streaming Expert

Re: Flashing Orange Light

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After factory reset you can't do anything until you get the remote paired again to the streambar, keep trying to pair. I have two Roku soundbars and a streambar every couple of weeks they lose internet connection, I get an orange light. I try to reconnect it to the internet it fails, gives a choice of try again or restart the soundbar or streambar. picking restart it comes back connected to internet and orange light is gone. 

Edmund
Roku Community Streaming Expert

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JnF
Level 7

Re: Streambar blinking orange light and forces initial setup

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I have the same issue with my Streambar.  It works great and I love it BUT, about once a week, it is flashing ORANGE and needs to be initialized.  No power outages so I do not know what triggers this condition. When I did have an actual power outage, the Streambar recovered perfectly and did not need initialization so I would say, this is NOT a power issue. It's software is up to date, of course because on initialization, it forces a software check. Is this a defect or bad software or???

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RobJo30
Level 7

Re: Flashing Orange Light

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I've had the same blinking orange light after a long time with no issues.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Flashing Orange Light

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@RobJo30

Thanks for the post. I have received the PM you sent me with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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RobJo30
Level 7

Re: Flashing Orange Light

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Thank you!

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