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glenians
Level 7

Roku Streambar and hearing aids

My daughter recently got hearing aids and I bought her a Phonak TV Connector to go along with her hearing aids so she can hear the tv. I currently have a Roku Streambar connected into my HDMI ARC port on my TV. I know I can not have both ARC and Optical output sound at the same time out of my TV. The TV Connector can beam sound via optical or 3.5mm jack.

I found an audio extractor that sounds like it might work, but I am not sure.

https://www.orei.com/products/dual-hdmi-earc-audio-extractor-converter-4k-60hz-18g-hdmi-2-0-arc-supp...

The extractor says it can pass ARC signal, but I am unsure how it could be connected up and accomplish what I need.

Is the streambar not going to work and I need to ditch the streambar and move to a soundbar that will connect with optical and use an optical splitter?

I am unsure of what to do so my daughter can hear the TV. She is young and I want her to be able to enjoy TV with the family so anything anyone can offer would be great.

Thanks

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3 REPLIES 3

Re: Roku Streambar and hearing aids

I also wear hearing aides but unless I buy another “option” from Roku I must decide if I listen to the TV through my Phonak hearing aides or allow my family to hear the TV. Roku won’t allow both….sounds like a scam to me…my last Roku product.

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Brushy
Level 7

Re: Roku Streambar and hearing aids

I have a similiar problem with a Resound Streamer .Cannot get it to work in conjunction with the Streambar.

What is the option from Roku that you mentioned.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Streambar and hearing aids

@Brushy

Thanks for the post.

Can you please provide more detailed information about the issue you are experiencing? How are you connecting to the Roku Streambar with your hearing aids? What are the steps to reproduce the issue you are experiencing?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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