Discussions

[tammymcnatt83]

I havent been able to connect mine to the tv and if I hook it up with hdmi there is no sound and it keeps blinking orange. I have hit reset so many times and factory reset and still nothing

[RokuJechealR]

Hi @tammymcnatt83,

Thanks for your first post here in the Roku Community!

Who is your ISP (internet service provider)?

For troubleshooting purposes, have you tried connecting your Streambar to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue? If you can connect to the hotspot, then the issue would appear to be with your Home wireless network.

Please be aware that the orange flashing light is not an indicator/associated with an issue with the Streambar.

If this issue is not resolved, please let us know, along with any additional information you may have that would be helpful for our team to look into this problem. Kindly include the serial number of your Roku device so we can assist further.

All the best,

Chel

[tammymcnatt83]

I have Verizon home internet and I don't have hotspot on my phone.

[RokuERey]

@tammymcnatt83,

Thanks for the update and we're sorry for the late response!

A Roku Soundbar will work and to simplify connections, we recommend using the HDMI port on your TV labeled ARC, or the ARC port. You can check for more information here: How to set up your Roku TV Ready soundbar

Let us know if you find this useful.

Thanks,

Rey

[tammymcnatt83]

I connected it to the USB and still no sound coming out of it

[RokuJohnB · Accepted solution]

Hi @tammymcnatt83,

Thank you for posting here in the Roku Community!
We will be more than happy to assist you further, but we will need to gather more information. May we know what the brand of your sound bar is? Please check out this support article here on why there is no sound on my Roku TV Ready soundbar.

We look forward to hearing from you soon.

Kind regards,

John