Discussions

[RokuBernie-D]

Hi @Donnald,

Thanks for your first post in the Roku Community! 

We understand that you are having an issue with your Philips Roku TV. We apologize for the experience; this is not what we aim for. 

We want to learn more about this. Is this happening to a specific channel, or is it occurring on all streaming platforms? What are the troubleshooting steps that you have done so far?

Please let us know more about this so we can assist you further. 

Warm regards,
Bernie

[Cindy17]

please help— There was a new update today which I used, and now the Phillips TV will not connect to my Roku speakers wireless without performing a crazy echo. I have tried everything to resolve it

[RokuJohnB]

Hi @Cindy17,

Greetings from the Roku Community, and thanks for letting us know!

We'd love to further investigate this issue that you're having with Roku wireless speakers. Can you please provide the following information that @RokuBernie-D asked for above?

We look forward to hearing from you soon.

Thanks,
John