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Msjw97
Channel Surfer

Re: Onn roku tv - no volume on any channel

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This worked for me as well. Thank you!

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Tg49
Reel Rookie

Re: Onn roku tv - no volume on any channel

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Can’t find it. How do I locate sound level

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Msjw97
Channel Surfer

Re: Onn roku tv - no volume on any channel

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It’s on the right side of the remoteimage.jpg

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Msjw97
Channel Surfer

Re: Onn roku tv - no volume on any channel

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However, I unplugged my TV, plugged it back in,  then pressed the red POWER button for 30 seconds and the sound came back on.

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Nykkeisha
Newbie

Re: Onn roku tv - no volume on any channel

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My TV is only three months old. This happened to mine as well. The unplugging fixed the problem

Visitor45763
Roku Guru

Re: Onn roku tv - no volume on any channel

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@Nykkeisha, your tv should still be under warranty. You should contact the manufacturer to make a claim. It could be (and probably is) a Roku problem. But, your warranty is with the tv manufacturer. Roku doesn't fix things. But, maybe if the manufacturer is on the hook for problems, they'll lean on Roku. Ultimately, you're entitled to a working tv during your warranty. That's on the manufacturer. If Roku's costing them money, maybe they'll re-think their relationship. All that matters is that you have a warranty for a working tv.

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
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Msjw97
Channel Surfer

Re: Onn roku tv - no volume on any channel

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I have to unplug it everyday. That’s not right.

Msjw97
Channel Surfer

Re: Onn roku tv - no volume on any channel

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....but I have to do it everyday to get the volume back.🤔

mzbeautiful
Reel Rookie

Re: Onn roku tv - no volume on any channel

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If you have the fast start option enabled, disable it. Once I did that I haven’t had any issues with sound 

atlphilip
Channel Surfer

Re: Onn roku tv - no volume on any channel

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@mzbeautiful wrote:

If you have the fast start option enabled, disable it. Once I did that I haven’t had any issues with sound 


^^^ this.

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