@Nykkeisha, your tv should still be under warranty. You should contact the manufacturer to make a claim. It could be (and probably is) a Roku problem. But, your warranty is with the tv manufacturer. Roku doesn't fix things. But, maybe if the manufacturer is on the hook for problems, they'll lean on Roku. Ultimately, you're entitled to a working tv during your warranty. That's on the manufacturer. If Roku's costing them money, maybe they'll re-think their relationship. All that matters is that you have a warranty for a working tv.
"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
