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[Jackie65]

Can anyone help me with this problem, I have uninstalled the apps several times and restarted the Roku tv but still nothing works only sound

[RokuJohnB · Accepted solution]

Hi @Jackie65,

Greetings from the Roku Community!

If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.

For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.

• Element - Element Roku TV support
• Hisense - Hisense Roku TV support
• Insignia - Insignia Roku TV support
• JVC - JVC Roku TV support
• LG - LG Roku TV support
• onn. - onn Roku TV support
• Philips - Philips Roku TV support
• RCA - RCA Roku TV support
• Sharp - Sharp Roku TV support
• TCL - TCL Roku TV support
• Westinghouse - Westinghouse Roku TV support

When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.

We hope this helps.

Best regards,
John