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Rick33
Newbie

My News max app will not work it says Source Unavailable Code J

 
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3 REPLIES 3
Bmack1
Reel Rookie

Re: My News max app will not work it says Source Unavailable Code J

My Newsmax app on Roku is also not working Source Unavailable code 0

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Bmack1
Reel Rookie

Re: My News max app will not work it says Source Unavailable Code J

My Newsmax app on Roku is also not working. Source Unavailable code 0, I tried Newsmax's web site and also not working. 

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RokuCarly
Community Moderator
Community Moderator

Re: My News max app will not work it says Source Unavailable Code J

Hi, @Bmack1 @Rick33.

Welcome to the Roku Community!

Thanks for reporting the playback issue you've encountered on the Newsmax app on your Roku. We'd be happy to suggest some steps to help you troubleshoot this app.

Firstly, do you have an active subscription to this app? If so, is it billed via Roku or directly from Newsmax? In the meantime, you may try to reboot your Roku device under Settings > System > Power (skip if unavailable) > System restart.

After doing so, highlight the app and press the star (*) button on your remote to update it. 

This support article will provide further details related to this: How to resolve a channel playback issue

Keep us posted!

Warm regards,
Carly

Carly Y.
Roku Community Moderator
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