Channels & viewing

[921]

This morning i turned the tv on in the living room to watch my favorite TV APP..... Pluto and it won't come on. then i noticed that other free apps such as Tubi and Roku channels won't come on either. I have other tv's in my house and those apps work just fine on them. What do i need to do to fix this problem.

Tjones

[RokuCarly]

Welcome to the Roku Community, @921!

We'd be happy to be of assistance here and suggest some steps to help you troubleshoot the affected Roku device.

Let's try to refresh the system of the affected Roku device to see if this makes any difference. Kindly navigate to your Home screen. Scroll up or down to select Settings > System > Power (skip if unavailable) > System restart. 

If the issue persists after doing so, let's also try to reboot your router by unplugging it for about 60 seconds and replugging it to refresh its system. 

Keep us posted on how it goes and we'll go from there.

Warm regards,
Carly