Discussions

[illtww]

needs a motherboard..... (or you can listen to the same bogus responses here). 

choice is yours! 

[Joara]

This solution really worked for me too. https://youtu.be/B1InbuOHZDI

[1273]

Same here. Only had it a couple of mths. And it does nothing. 

[RokuMary-F]

Hi @1273,

Thanks for posting in the Roku Community!

We recommend starting here to troubleshoot issues with Recovery Mode on our Support page: How do I use Recovery Mode on my Roku TV™? | Official Roku ...If the issue still persists, we suggest contacting your Roku TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can locate their support contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Please let us know if there's anything else we can help you with.

Regards,
Mary

[PoorDad82]

All I had to do is hold down the factory reset button that put it in recovery mode in the first place. Once I did that it rebooted and was working just fine.

[Arorosco]

Same! My tv isn’t even a year old yet and I have tried ll of this. After a week of trying I finally got it. The tv stayed out of recovery mode for all of three (ish) weeks and now we are right back to recovery mode but now I can not get it out. Pretty certain I will never buy one of these televisions again. 😞

[illtww]

Buy  a motherboard and swap it in! Also i agree. Never buying a TCL tv again... 😞 

[RokuKariza-D]

Hi @Arorosco

Please accept our apologies for the inconvenience this has caused.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,
Kariza

[Littlebee11]

I have unplugged for 3 hours, I have tried to use different wifi. It's says it wants to update. It's went through the update 3 times then comes back to this! Please help! This TV is only 3 months old! #recoverymode 

[illtww]

replace motherboard…..