Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
OtakuGirl85
Binge Watcher

Closed Caption Software update

Will roku tv ever get a update to remove closed captioning? 

0 Kudos
3 REPLIES 3
RokuCarly
Community Moderator
Community Moderator

Re: Closed Caption Software update

Thank you for sharing your queries here in the Roku Community, @OtakuGirl85!

We'd be more than happy to assist you with your queries. 

In this instance, may we first know on which specific app you are trying to disable the closed captioning from? It's not guaranteed to be disabled on specific apps just because you disabled it in your Roku settings. Please be aware that most apps on the Roku streaming platform are being created, provided, and maintained by the channel providers independently. 

Hope this clears everything out!

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
OtakuGirl85
Binge Watcher

Re: Closed Caption Software update

Spectrum, but I heard Amazon, Hulu and Netflix does that also. Should I contact them? 

0 Kudos
RokuERey
Community Moderator
Community Moderator

Re: Closed Caption Software update

@OtakuGirl85,

Thanks for the update!

Yes, we advise getting in touch with them and asking for more assistance with this matter. On the other hand, some channels might have the ability to disable close captioning inside their own settings.

But you can talk to them about it if you want to get rid of it entirely.

With regards,
Rey

ERey.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.