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esj0215
Channel Surfer

Re: Auto Brightness Not Working when Powering On

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@Bigcbee Thanks for chiming in. This HAS to be a widespread issue and am hoping that Roku will rollout a software update to fix it. When I bought my 65" Roku Pro in December, this wasn't an issue. It wasn't until the January software update where this issue started happening. They should be able to fix it with a software update. 

Bigcbee
Reel Rookie

Re: Auto Brightness Not Working when Powering On

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That’s good to hear. I sure hope they can fix it soon. I already gave away my old tv and bought the pro from Amazon. So I have no idea how a return works to Amazon, and I’m not looking forward to that if need be. Can you tell me how the brightness was before the update? 

0 Kudos
RokuJharra-Q
Community Moderator
Community Moderator

Re: Auto Brightness Not Working when Powering On

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Hey everyone! 

Just wanted to let you know that we’ve got a fix for the auto brightness issue on Roku TV coming soon! In the meantime, try rebooting your device as a temporary workaround. Just go to Settings > System > Power > System Restart.

Thanks for your patience!

Happy Streaming! 💜

Roku Community Team

 
Jharra Q.
Roku Community Moderator
ROkooFlix
Roku Guru

Re: Auto Brightness Not Working when Powering On

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Rebooting is the temporary fix we’ve all been reporting in this thread. When it’s off overnight, same issue all over again. 

Looking forward to the fix you mention coming soon, thanks for that update! 

Member Since ‎07-09-2008
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ROkooFlix
Roku Guru

Re: Auto Brightness Not Working when Powering On

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Has the fix actually rolled out to anyone?  The subject has been marked as solved but my Pro Series RokuTV is still having the issue and hasn't found the "coming soon" update.  

Wondering if "coming soon" = weeks or months

Member Since ‎07-09-2008
esj0215
Channel Surfer

Re: Auto Brightness Not Working when Powering On

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I haven't seen any new update to my TV yet. I'm assuming they will roll it out with the next software update.

Bigcbee
Reel Rookie

Re: Auto Brightness Not Working when Powering On

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Just checked my Roku pro tv. No update yet.

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