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ernest23
Newbie

Audio stuck at playing max volume at each volume level

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My Roku tv is stuck playing at max volume no matter if I set the volume to 1 or 100. I couldn’t find anything in the settings that seemed to make sense on what to change so I’m coming here for help. Does anyone know why it’s doing this?

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1 Solution

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RokuJohnB
Community Moderator
Community Moderator

Re: Audio stuck at playing max volume at each volume level

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Hi @ernest23,

Warm greetings from the Roku Community!

We understand you're having a problem with the volume of your Roku TV since it will go up to the maximum volume. We're happy to assist you further. Can you please check on your Roku remote to see if there is a stuck button that you're seeing? Have you tried performing a system restart on your Roku TV by going to settings, system, power, and system restart? Is this happening on all contents and channels, or is it isolated? (Specify)

We look forward to hearing from you soon.

Thanks,

John

John
Roku Community Moderator

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: Audio stuck at playing max volume at each volume level

Jump to solution

Hi @ernest23,

Warm greetings from the Roku Community!

We understand you're having a problem with the volume of your Roku TV since it will go up to the maximum volume. We're happy to assist you further. Can you please check on your Roku remote to see if there is a stuck button that you're seeing? Have you tried performing a system restart on your Roku TV by going to settings, system, power, and system restart? Is this happening on all contents and channels, or is it isolated? (Specify)

We look forward to hearing from you soon.

Thanks,

John

John
Roku Community Moderator
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Dababybaby
Newbie

Re: Audio stuck at playing max volume at each volume level

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Hi my tv suddenly started doing the same exact thing!!! There are no obstructions, the remote has / had/ and does not work to control the volume at all!!!  Please provide a remedy as this seem like a tv defect tvs are too expensive for this inconvenience 

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