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rlindal
Newbie

why cant i sign into newsmax? paid subscription all up to date?

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My newsmax on Ruku wants me to sign up and pay 49.99 i have it through a subscription on  ruku account how do I reset it?

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RokuTakashi
Community Moderator
Community Moderator

Re: why cant i sign into newsmax? paid subscription all up to date?

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Hi, @rlindal 

Thanks for reaching out for support.

We understand that you have a query on how to make a dispute for the Roku charge and it would be best to talk to the specified team since we need to gather your personal information.

For this issue, it may be more effective for you to get help from our billing team

1. Please visit: support.roku.com
2. Sign in to your account
3. Look for the "Agent Support" tab at the bottom right corner of the page
4. Click "Check support options"
5. Click Account, Payments & subscriptions

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account

Best Regards,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: why cant i sign into newsmax? paid subscription all up to date?

Jump to solution

Hi, @rlindal 

Thanks for reaching out for support.

We understand that you have a query on how to make a dispute for the Roku charge and it would be best to talk to the specified team since we need to gather your personal information.

For this issue, it may be more effective for you to get help from our billing team

1. Please visit: support.roku.com
2. Sign in to your account
3. Look for the "Agent Support" tab at the bottom right corner of the page
4. Click "Check support options"
5. Click Account, Payments & subscriptions

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account

Best Regards,
Kash

Takashi O.
Roku Community Moderator
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