Channels & viewing

[atc98092]

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@Bruttus wrote:

That is a bunch of dung. I'm not buying that. That makes zero sense!!!

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What, that it's Apple's responsibility? Just stating a fact. Roku has no control over the functionality of 3rd party apps. They do not provide the apps for other providers. The app provider has sole control over the devices that are permitted to use their app.

[RokuTakashi]

Hi, @jheymach @Bruttus 

Thanks for posting here in the Roku Community.

We understand your concern with the Apple TV Plus app and acknowledge your statements about the app's functionality.

We recommend contacting Apple TV support to address your concern. Since apps and channels on Roku are managed by the channel provider, their support team can assist you further. They may provide a workaround or develop an update that resolves the issue.

To contact them, please refer to Apple TV - Official Apple Support

We hope that this will be sorted out soon.

Thanks,
Kash

[KaylaHamm]

Same. Have an older Roku but if the Apple screener app is accessible the Apple TV one should be as well. I think it’s just to get people to buy another tv. 

[RokuTakashi]

Hi, @KaylaHamm 

Welcome to the Roku Community.

We understand your comments on the Apple TV Screener app. As advised in this thread, channel providers are the ones who manage their own apps.

To inquire further about your concern, you can contact Apple Support. Their contact information has been included in my previous post above.

Thank you for your understanding, and let us know if you have further concerns or inquiries.

The Roku Community Team.