Channels & viewing

[Bobbert1]

Hi,

I recently subscribed to Classic Movies and TV Monthly, and it doesn't open.  It just hangs there.  All of my other Roku apps open, including other movie apps accessed through Roku.

Has anyone else had this experience?

Thanks.

[RokuJharra-Q]

@Bobbert1 

Thanks for letting us know about the issue with the Classic Movies app on your Roku. I'm here to help!

Let's see if this works for you.

Try removing and reinstalling the app. Often, that can sort out the problem. Additionally, restart your Roku device or TV first by going to Settings > System > Power/System Restart before you add the channel back.

Just keep us posted on how it turns out!

Thanks,
Roku Community Team

[Bobbert1]

I can't remove the app.  The only asterisk options I have are:

Move app

Move app to top

Manage subscription

Check for updates

Close

I have checked for updates and the app is always up to date.  I've also tried the general start/stop, system refresh options.

[RokuRiamie-D]

Hi @Bobbert1,

Thanks for your response!

We appreciate you for trying to troubleshoot the steps that were suggested above by our Roku moderator.

In this case, we recommend you contact the Classic Movies and TV app providers for further assistance as they manage and develop their apps through the Roku streaming platform.

Thank you for your understanding. We hope to get this sorted out soon.

Cheers,
Roku Community Team

[Bobbert1]

I thought about doing that.  It doesn't look like they have a way of contacting them on their website:  https://www.classicmoviesandtv.com/