Hi Community users!
We understand your sentiments and appreciate the troubleshooting steps you have taken to try to fix the issue.
Our team is currently aware of this issue with YouTube TV, to help the appropriate team investigate and assess your devices, kindly provide us with the following details completely:
- Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).
- YouTube TV channel version.
Once we have gathered a few more pieces of information, we will be able to pass them along to the appropriate support team to investigate further. We look forward to hearing back from you.
Note: Kindly disregard the post if you have previously provided the above details. Rest assured, we have already forwarded your details to the appropriate support team for review.
Sincerely,
Janadee
Nadee K.
Roku Community Moderator
