Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Jtpandme2
Channel Surfer

Re: Wrong local channels on Hulu Live

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Ok thanks. I’ve done all of this and still don’t have my local channels. Instead I have channels from another state. So frustrating 

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Jtpandme2
Channel Surfer

Re: Wrong local channels on Hulu Live

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So after a lot of troubleshooting with Hulu, I realized my Roku ip address was diff than what I was looking up on ipchicken.com. Once I gave Hulu my Roku ip address and they plugged that in on hulus end, logged out of Hulu then back in, boom my local channels were back. 

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RokuCarly
Community Moderator
Community Moderator

Re: Wrong local channels on Hulu Live

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Hi Community users!

Thanks for bringing this to our attention and we appreciate the efforts you've taken in troubleshooting the Hulu app.

We highly recommend contacting the channel providers directly about this issue since many channels and apps on Roku are developed, managed, and updated by the providers themselves. They will be able to provide further information regarding this matter.

You may reach them here: Hulu Support

We hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
Jtpandme2
Channel Surfer

Re: Wrong local channels on Hulu Live

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Carly, I posted a fix above.  As soon as Hulu matched the ip address of my Roku the problem was resolved.

RokuCarly
Community Moderator
Community Moderator

Re: Wrong local channels on Hulu Live

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Hi, @Jtpandme2.

We appreciate you sharing your resolution. This will help out other users who might be experiencing the same issue.

I hope you continue to have a Happy Streaming! 💜

Best regards,
Carly

Carly Y.
Roku Community Moderator
TimmyTwo2
Binge Watcher

Re: Wrong local channels on Hulu Live

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My channels were listing Greensboro, NC and I'm in Charlotte, NC. I logged out of Hulu on my Roku and back in, my Roku now pulls my Charlotte, NC locals again!

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TimmyTwo2
Binge Watcher

Re: Wrong local channels on Hulu Live

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And...after a few hours it's back to Greensboro, NC locals and logging out and back in doesn't work.

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Jtpandme2
Channel Surfer

Re: Wrong local channels on Hulu Live

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My solution is posted in this thread. You’ll have to call Hulu and provide them with the Roku IP address to fix. Go into the Roku menu screen to find the ip address. 

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TimmyTwo2
Binge Watcher

Re: Wrong local channels on Hulu Live

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The only IP my menu shows is my internal IP my router assigned to it and my routers default gateway IP. Those both have 192.168.1.# sequencing and aren't WAN related.

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renojim
Community Streaming Expert

Re: Wrong local channels on Hulu Live

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@TimmyTwo2, use a site like http://icanhazip.com/ to get your public IP address.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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