Channels & viewing

[Biteme1976]

Sure would have!!!  Had my wife cursing Elon musk thinking the upgrade was at fault! Lol! 

[Pitbullmama6]

Lol at least that was likely somewhat comedic to watch....I'm a glass half full type of person.

[TaylorRoberts92]

MAR 29th No search results. Try modifying your entry, or try looking for a different part of its title. 

[Tabasco]

I'm having the same problem I did the factory reset and still cannot get any results on the home screen search page

[Pitbullmama6]

Hang in there. Roku's engineers are working on it and said they'd have an update by the end of the day.

[claygarner]

I just purchased three Express 4K+ units to stream Xfinity to my extra TV's.  I installed one yesterday and went to add channel and was able to add Xfinity stream with no issue.  Installed the second one today and when I went to add channel just like I did yesterday, when I start typing in Xfinity, it says there are no search results.  These are identical players, and I went through activation the same. 

[Tabasco]

Did you ever get your problem fixed? And if so how?

[RokuMary-F]

Hi @Tabasco,

Welcome to the Roku Community!

We appreciate you letting us know about this issue with Roku Search along with the troubleshooting steps you've done. 

We would be more than happy to look further into this issue but will need more details. Please help us with the below information to proceed further:

1. When did this issue first start occurring?
2. What Roku model device are you using?
3. Where are you currently located?
4. Do you receive any error codes or messages? If yes, please let us know.
5. Does this happen on all movies/shows or channels that you are Searching?

We look forward to hearing from you and looking closely into this issue. Thank you!


Best regards,
Mary

[michelle58]

Same issue here. I did a restart and software update and still nothing. I type in one letter and "No search results. Try modifying your entry, or try looking for a different part of its title" comes up.

[michelle58]

I did a factory reset for nothing it looks like.  Grrrr.