Channels & viewing

[Natnat]

Vtuner bouncing me back to Home Screen and making all other apps disappear. This has been happening for a week and still no fix. I’m in the UK. I have contacted Vtuner but have no reply as of yet. I will update soon 

[RokuERey]

Hi @Natnat,

Greetings from the Roku Community!

We see that you're having a playback issue when accessing the vTuner channel and we'd like to help. 

We recommend starting here to troubleshoot channel issues: Follow these steps in order:

1. Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
2. Next, restart your device from Settings > System > Power > System restart (If you do not see a Power submenu, skip to the next step).
3. After your Roku device restarts, visit the Roku Channel Store and add the channel again.

You may also refer to this link: How do I resolve channel playback issues? | Official Roku Support United Kingdom

One additional suggestion we would like for you to try checking for system updates in Settings > System > System update > Check now.

Let us know how it goes.

Thanks,

Rey