Channels & viewing

[Cureton]

the vtuner music app has not been working since yesterday. All other apps working as normal. The vtuner server is showing as up and running. Has this been dropped by Roku?

[AvsGunnar]

@Cureton 

Not familiar with vTuner, but just installed and failed to open.  If it was working up until yesterday, likely just a temporary issue. (not uncommon with some of the music/radio channels/apps I do have installed).

The stations are working properly on their website. (https://vtuner.com/setupapp/guide/asp/BrowseStations/startpage.asp)

If it continues to be an issue, best course of action is to contact vTuner support (support@vtuner.com) from their Contact Page. https://www.vtuner.com/contact/index.html

Home page for vTuner located at https://www.vtuner.com/index.html

[AvsGunnar]

Looks like the issue is resolved with vTuner 11/13/2023.  Back up and running.

[kaibab]

Vtuner on Roku still not working Northen Illinois 11-18-2023.

[kaibab]

vtuner still not working Northern Illinois 11-18-2023

[AvsGunnar]

@kaibab 

Yes, looks like it is down again on the Roku.  (crashing back to Home Screen).

Maybe its a weekend thing and have to wait until Monday until someone for vTuner resets the server.  I'm sure they will address it again.  I would send them a email at their support link and let them know the issue has reoccured.

[Cureton]

Like you I noticed that it was not working again. 11/18/2023 - 11/20/2023. I emailed vTuner Customer Support but have not heard back.

[RokuJohnB]

Hi @Cureton,

Thank you for posting here in the Roku Community!
We understand you're having a problem with the Vtunner channel. We're happy to assist you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

Let us know how it goes.

Best regards,

John

[Cureton]

Before I got to the update it started working again this morning. So it was out for 3 days. I will keep in mind about updating if it goes out again. Thanks.