Forum Discussion

Cureton's avatar
Cureton
Reel Rookie
2 years ago

vtuner not working since yesterday 11/11/2023

the vtuner music app has not been working since yesterday. All other apps working as normal. The vtuner server is showing as up and running. Has this been dropped by Roku?

8 Replies

Replies have been turned off for this discussion
  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Cureton 

    Not familiar with vTuner, but just installed and failed to open.  If it was working up until yesterday, likely just a temporary issue. (not uncommon with some of the music/radio channels/apps I do have installed).

    The stations are working properly on their website. (https://vtuner.com/setupapp/guide/asp/BrowseStations/startpage.asp)

    If it continues to be an issue, best course of action is to contact vTuner support (support@vtuner.com) from their Contact Page. https://www.vtuner.com/contact/index.html

    Home page for vTuner located at https://www.vtuner.com/index.html

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert

      Looks like the issue is resolved with vTuner 11/13/2023.  Back up and running.

  • Vtuner on Roku still not working Northen Illinois 11-18-2023.

    • kaibab's avatar
      kaibab
      Reel Rookie

      vtuner still not working Northern Illinois 11-18-2023

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert

        kaibab 

        Yes, looks like it is down again on the Roku.  (crashing back to Home Screen).

        Maybe its a weekend thing and have to wait until Monday until someone for vTuner resets the server.  I'm sure they will address it again.  I would send them a email at their support link and let them know the issue has reoccured.