Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Sepe
Newbie

The Roku channel - Live TV not working

Model: 8218X - Roku TV

Serial number: YK00W7152746 (QVS09W152746)

Software version: 14.1.4 BUILD 7709-90

Version GC: 13.0.16

ID problem 46-066-218

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1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: The Roku channel - Live TV not working

Hey, @Sepe.

Thanks for sharing this here!

We understand that you're having trouble watching your Roku Live Channels, but we'd like to clarify this more so we can accurately assist you.

Are you referring to Live TV Channels on Roku or the Over-the-Air channel through the Antenna? If this is a local channel issue disappearing, we would recommend trying the following steps below:

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Let us know if you need more help!

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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