Dear Newsmax Viewer, Recently you contacted us about problems with Roku and Newsmax+. Currently, you can watch Newsmax+ on Roku, although there were some initial glitches. If you purchased a Newsmax+ subscription through Roku’s in-app purchase feature, your subscription may have not “synched” with Newsmax. Please check your Roku device. If you can easily access the Newsmax channel, there is no problem. If you can’t, your subscription may not have synched. To fix this issue, you may follow these instructions: - Contact Roku for a full refund on your in-app purchase. Inform them you are unable to access Newsmax+ with your in-app purchase.
- Roku customer service contact: https://support.roku.com/en-gb/
- You can repurchase your subscription from Roku’s in-app purchase option or directly from our NewsmaxPlus.com website.
If you repurchased your subscription from NewsmaxPlus.com, here are instructions on how to log in on your Roku device. Logging in with a subscription purchased from NewsmaxPlus.com: - Open the Newsmax app on your Roku device.
- Navigate to "Account Settings" in the left navigation menu.
- Select "Login" from the options.
- A gray box will appear containing a prefilled email address. Do not proceed. Close the gray box by pressing the back button one time.
- After closing the gray box, you should see a blue screen. Enter your Newsmax+ credentials on this screen to log in and start streaming.
If you signed in previously using your Roku credentials in the gray box but subscribed through NewsmaxPlus.com, please follow the instructions below to sign out and sign back in using your Newsmax+ credentials. - Log out of the Newsmax app in account settings
- Then, restart your Roku:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart.
- Open the Newsmax app on your Roku device.
- Navigate to "Account Settings" in the left navigation menu.
- Select "Login" from the options.
- A grey box will appear containing a prefilled email address. Do not proceed. Close the grey box by pressing the back button one-time.
- After closing the grey box, you should see a blue screen. Enter your Newsmax+ credentials on this screen to log in and start streaming.
If you encounter any issues accessing our content, our customer support team is here to assist you. Please contact customer support via email at customerservice@newsmax.com We apologize for the inconvenience and are working hard to provide the best experience possible. Sincerely,
Customer Support, Newsmax | 
